It has been a while since my last post. The last few weeks have been really crazy both at home and at work so I have a good excuse.

Last week I was in Atlanta for some training on some new software for work. The software is Customer Relationship Management, a.k.a. CRM. Nowadays keeping track of customers and their history in a company is next to impossible without some good software lending a hand. That's where Salesforce.com's software comes in.

About a month or two after I started my job I was asked to start looking at different CRM Solutions for the company. Since I had been hired on to be the Web Administrator they figured that I would know a good CRM "web app" if I saw one.